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National Disability Summit
17 - 18 September 2026
The Crown Promenade Melbourne

Accessibility

Accessibility Information for the National Disability Summit 2026

At the National Disability Summit, we are committed to creating an inclusive and accessible environment for all attendees. Below is a detailed outline of the accessibility features and accommodations that will be provided to ensure a seamless experience for everyone.


Venue Accessibility

The Crown Promenade Melbourne is fully accessible and equipped with the following features:

  • Wheelchair Accessibility: All entrances, exits, and pathways are wheelchair accessible.
  • Accessible Restrooms: Accessible bathrooms are available in the pre-function area. To accommodate peak usage, we are working with the venue to provide access to an accessible hotel room as a backup option.
  • Automatic Doors: Key access points will be equipped with door stoppers to ensure ease of entry for wheelchair users.


Event Space Accessibility

Seating Configuration

  • Generous spacing: Tables will be arranged with ample space between them to ensure comfortable navigation for all attendees, including wheelchair users.
  • Adaptive seating: Wheelchair users will have the freedom to choose their preferred seating location.

Stage Accessibility

  • Stage Ramp: A ramp with handrails will be installed to ensure wheelchair access to the stage.
  • Stage Layout: The lectern, tub chairs, and coffee table will be arranged to allow 360-degree wheelchair rotation and easy access.


Accessibility Services

Hearing Accessibility

  • Hearing Loop: The hearing loop location will be clearly marked on all floor plans.
  • Live Captioning: Captions will be displayed on extra screens positioned at the front of the room.

Visual Accessibility

  • Braille Packs: Braille versions of the agenda will be available.
  • Large Font Materials: Large font agendas will be printed and displayed.
  • Additional Screens: Extra screens will be available to support visually impaired attendees.

Auslan Interpretation

  • On-Stage Auslan Interpreters: Three Auslan interpreters will be available throughout the summit, working in scheduled intervals to ensure continuous interpretation. At any given time, one interpreter will be on stage to provide real-time Auslan interpretation for attendees who are deaf or hard of hearing.


Catering Accessibility

  • Lowered Catering Stations: All food and beverage stations will be positioned at a height accessible to wheelchair users.
  • Assistance During Breaks: Crown Banquet staff will be available to assist attendees with carrying plates, serving food, navigating tables, and opening doors.
  • Diverse Drinking Vessels: Options will include cups/mugs with handles, stemmed wine glasses, and drinking straws.


Emergency Procedures

  • Evacuation Assistance: The venue’s security team will be briefed to provide additional support for attendees with disabilities during any evacuation.


Wayfinding Support

Navigating the Crown complex can be challenging. To assist attendees:

  • Staff Assistance:Additional staff will be stationed at key locations:
    • Level one, near the lift/entrance from the walkway/tunnel towards the Promenade foyer.
    • Crown Promenade ground-level foyer to direct attendees to the appropriate lifts.


Quiet Room

A designated quiet room will be available for attendees who require a calm and private space during the event.


Contact Us for Accessibility Support

If you have specific accessibility requirements or need assistance, please contact us:

Irene Amo
Conference Producer
E: Irene.Amo@informa.com

Rosie Hooley
Senior Delivery Manager
E: rosie.hooley@informa.com.au

We are dedicated to ensuring that every attendee has a comfortable and inclusive experience at the National Disability Summit 2026. If you have any additional accessibility needs, please do not hesitate to reach out to us.